We know how exciting it is to find that perfect gift or addition to your home, so we will do all that we can to process and ship your order on a timely basis.
Your order will be processed and shipped within 72 hours of your order being placed, but please note that we are unable to process orders on Saturday, Sunday or holidays. If you provide an e-mail address with your order, you will receive an e-mail containing shipping information when your order has shipped. At the present time, Frazzleberries ships online orders to the continental US only. If you live in Hawaii, Alaska, U.S. Territory or Canada, please contact us ay (401) 841-9899 and we can provide additional assistance to ship your order.
International Shipping
At this point we regret that we will be unable to offer international shipping for online orders.
Multiple Shipments
Shipments to more than 1 address need to be placed as separate orders, and will be processed as such.
Order Status and Tracking
If you provided a valid email address when you ordered you will receive two emails. The first email will confirm your order and the second email will confirm your shipment.
Out of Stock and Back-Ordered Items
While we make every effort to have featured merchandise in stock, occasionally we are out of certain items. If we are out of stock or expecting a back-order on an item that you have ordered, you will receive an email notification with the expected ship date. If one item is on back-order and it is purchased along with other in-stock merchandise, we will ship the order to you minus the back-ordered merchandise.
Shipping Charges
Our merchandise varies greatly in size and weight. For this reason, our shipping rates are based on the actual weight of the products you order. To view shipping charges for items you would like to order, just click on My Cart. Your shipping charges will be instantly calculated. If you add or delete any items from your cart, simply click Recalculate on the My Cart page. We continually monitor shipping rates offered by FedEx, UPS and the USPS to ensure that we are offering a consistent value to our guests.